Privacy Policy

Return & Refund Policy

Last Updated: October, 9, 0225

We want you to love your purchase. If you are not completely satisfied, you may request a return or exchange under the following conditions:

1. Eligibility for Returns

Returns must be requested within 30 days of delivery.

Items must be unused, unworn, and in original packaging with tags attached.

Proof of purchase is required.

2. Non-Returnable Items

Final sale or clearance items

Gift cards

Personalized or custom-made products

3. Return Process

Email support@dillagraphy.com with your order number and reason for return.

We will provide a return shipping label or instructions.

Ship the item back within 14 days of receiving approval.

4. Refunds

Refunds are issued to the original payment method within 5–10 business days after we receive and inspect your return.

Shipping fees are non-refundable (unless the return is due to our error).

5. Exchanges

If you need a different size, color, or product, please specify when requesting a return. Exchanges are subject to stock availability.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect product, contact us within 7 days of delivery for a replacement or refund at no additional cost.

7. Contact Us

For any questions regarding shipping, returns, or refunds, contact:
Dillagraphy LLC
Email: support@dillagraphy.com